Questions & answers

A clearer picture.
Before we connect.

Find a practical starting point for your cargo, material or project enquiry.

Working with AG Global

What does the holding focus on?

AG Global connects transportation and logistics, steel and commodities trading, supply chain, finance and investment, and solar energy projects. A business enquiry can cover one area or combine several requirements.

Where can I find the offices?

The website lists offices in Istanbul, Dubai and Almaty. Use the contact page for the provided addresses and map searches, and confirm arrangements before visiting.

Logistics

What do you need to assess a shipment?

Include the cargo description, packing, gross weight, outer dimensions, package count, origin, destination and requested timing. Add any handling instructions and explain the collection and delivery scope.

Can I request sea, road, air or project cargo support?

Yes. Select Transportation & Logistics in the contact form and describe the preferred mode or ask for the options to be assessed. Availability, routing and the final service scope are confirmed for each enquiry.

Does the volume calculator give a freight price?

No. It estimates rectangular packed volume in cubic metres. Freight pricing and equipment selection also depend on weight, cargo characteristics, packing, stackability, routing, capacity and the service scope.

Steel

Which material families are listed?

The portfolio includes steel billet, rebar, sheet and coil, wire rod, direct reduced iron, iron ore, ferroalloys, molybdenum oxide and metallurgical fluorspar. The product catalogue provides a starting point for the specification discussion.

Are prices, specifications and stock fixed on the website?

No. State your requested material, grade or analysis, dimensions, quantity, destination and timing. Availability and the commercial offer are agreed for the individual requirement.

Solar projects

What should I include in a solar project enquiry?

Share the country and site, planned capacity if defined, development stage, support needed and timetable. Explain whether the request concerns finance, procurement, coordination, logistics or a combination.

Can the enquiry cover equipment delivery as well as the project?

Yes. Describe the equipment scope and delivery requirements alongside the project brief. This helps connect procurement, shipment planning and site handover in the same discussion.

Enquiries

Where does my contact form message go?

The form sends your completed details directly to the AG Global team. When the hosting mail service accepts the submission, the page displays a reference. Keep it when following up on your enquiry.

What if I cannot read the verification code?

Use “New code” to refresh the CAPTCHA. If the form is temporarily unavailable, please try again later.

Can I send drawings or other attachments?

The website form currently accepts text only. Describe the documents you have in your enquiry and arrange an appropriate way to share them with the responding contact.

Your next move

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