Your questions, answered.
Find a practical starting point for your cargo, material or project enquiry.
Working with AG Global
What does the holding focus on?
AG Global connects transportation and logistics, steel and commodities trading, supply chain, finance and investment, and solar energy projects. A business enquiry can cover one area or combine several requirements.
Where can I find the offices?
The website lists offices in Istanbul, Dubai and Almaty. Use the contact page for the provided addresses and map searches, and confirm arrangements before visiting.
Logistics
What do you need to assess a shipment?
Include the cargo description, packing, gross weight, outer dimensions, package count, origin, destination and requested timing. Add any handling instructions and explain the collection and delivery scope.
Can I request sea, road, air or project cargo support?
Yes. Select Transportation & Logistics in the contact form and describe the preferred mode or ask for the options to be assessed. Availability, routing and the final service scope are confirmed for each enquiry.
Does the volume calculator give a freight price?
No. It estimates rectangular packed volume in cubic metres. Freight pricing and equipment selection also depend on weight, cargo characteristics, packing, stackability, routing, capacity and the service scope.
Steel
Which material families are listed?
The portfolio includes steel billet, rebar, sheet and coil, wire rod, direct reduced iron, iron ore, ferroalloys, molybdenum oxide and metallurgical fluorspar. The product catalogue provides a starting point for the specification discussion.
Are prices, specifications and stock fixed on the website?
No. State your requested material, grade or analysis, dimensions, quantity, destination and timing. Availability and the commercial offer are agreed for the individual requirement.
Solar projects
What should I include in a solar project enquiry?
Share the country and site, planned capacity if defined, development stage, support needed and timetable. Explain whether the request concerns finance, procurement, coordination, logistics or a combination.
Can the enquiry cover equipment delivery as well as the project?
Yes. Describe the equipment scope and delivery requirements alongside the project brief. This helps connect procurement, shipment planning and site handover in the same discussion.
Get in touch
Where does my contact form message go?
Your form details are sent to our team by email. Once the website's mail service accepts the message, you'll see a reference number. Keep that number if you need to follow up.
What if I cannot read the verification code?
Use “New code” to refresh the CAPTCHA. If the form is temporarily unavailable, please try again later.
Can I send drawings or other attachments?
The form accepts text only. Tell us which documents you have; you can agree how to share them when our team responds.
Tell us about your next shipment or project.
Tell us about your shipment, material needs or project.
We'll start with your priorities.